PRIVACY POLICY

Freeman Beesley Ltd is committed to ensuring that your privacy is protected. Any personal information you provide to us will only be used in accordance with this policy.

By providing information such as your name, email address and telephone number you agree to us contacting you with regards to the information you have requested or expressed an interest in.

WHAT WE COLLECT ABOUT YOU

We may collect the following information:

• Your name

• Your e-mail address and contact information

• Your internet protocol address or other online identifiers

• Location data

• Information provided by you on the online Contact Form or by any other means (e.g. details given to us at the time of your enquiry) sufficient for us to perform our appointed role. This will be kept in project files (digital and actual) and reasonable security protocols will apply in the office and elsewhere

When you visit our website, we may automatically collect the following information:

Technical information including:

• the Internet protocol (IP) address used to connect your computer to the Internet

• your login information

• details of your network, device, browser type and version (such as: operating system, internet service provider, preference settings, unique device IDs and language and other regional settings)

• time zone setting

• browser plug-in types and versions

Information about your visit including:

• the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time)

• items you viewed or searched for

• page response times

• download errors

• length of visits to certain pages

• page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We will use this information:

• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes

• to improve our site to ensure that content is presented in the most effective manner for you and for your computer

HOW WE COLLECT YOUR PERSONAL DATA

If you contact us (by telephone, e-mail, instant messenger or voice over IP) we will collect your personal data and process it in accordance with the processes outlined in this Policy. This may include discussing matters with you in relation to an enquiry about our services or a contract that we may enter into with you.

If we speak with you via a Skype meeting such conversations may be recorded and, in such instances, we will store your personal data that may be recorded as part of that Skype meeting. This will be retained by us as communication data, in accordance with this Privacy Policy.

We may also collect personal data from you based on your use of our website www.freemanbeesley.com, including forms submitted through the website or otherwise through the use of cookies, as set out later in this Policy.

HOW WE USE YOUR INFORMATION

This Policy tells you what to expect when we collect your personal data.

We will only process your personal data if we have a legal basis for doing so, as outlined in this Policy or as notified to you at the time we collect your personal data, and for the purposes for which it was collected for, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you prior to commencing that processing and we will explain the legal basis that allows us to do this. Please note that we may process your personal data without your knowledge or consent, where this is required or permitted by law.

Your personal data may be shared in accordance with our principles on transfers to third parties as set out later in this Policy, including (but not limited to) the following:

• any member of the Design Team;

• third parties where we are under a duty to disclose your personal data to comply with any legal obligation, or to appropriate regulators or other law enforcement organisations;

• third parties to whom we choose to sell, transfer, or merge parts of our business or our assets

• trusted consultants for carrying out their works on your project and for administering their invoices

• third party suppliers to us, including (for example) insurance providers, brokers, auditors and our IT providers

If your personal data is to be shared with any other third parties, we will take steps to protect your personal data.

Where you provide us with special category data, we may use such data on an anonymised basis for the purposes of monitoring and producing anonymised reports, including for the purposes of our reporting on equality, diversity and inclusion. However, we shall obtain your consent for such processing.

ON WHAT BASIS WE PROCESS YOUR PERSONAL DATA

We are not allowed to process your personal data unless we have a legal basis for doing so.

There are four main legal bases that we rely on when it comes to processing someone’s personal data. These are:

LEGITIMATE INTEREST: This is where we need to process your personal data, for example, if we need to contact you because you have raised a general query with us or where we are in contact with you about this or similar issues, or, in terms of your IP address and any information gathered via “Cookies”, to aid your use and navigation of our website or links on our web. We may also have a legitimate interest to contact you about services that may be of interest to you as part of our marketing campaigns, in accordance with this Policy.

CONTRACT: This is where if we are in a contract with you (or about to enter into a contract with you and you have requested certain pre-contract details) and we need to use your personal details to complete this contract – for example, we might need to use your e-mail address to communicate with you, which would count as processing your personal data.

CONSENT: This is where we set out specific circumstances where we want to process your personal data and request your consent for this. We will make sure that your consent is explicit. We will usually ask you to tick a box (or similar) to confirm that you have provided your consent. For example, unless we have a legitimate interest to contact you about our services that we would like to market to you, then we would obtain your consent to market to you in the alternative. If you have any questions about the specific circumstances please contact our Data Protection Officer (details below). Please note that you can withdraw your consent at any point by contacting our Data Protection Officer for further information at enquiries@freemanbeesley.com

LEGAL OBLIGATION: this is where we might need to process your personal data in order to comply with a common law or statutory obligation, such as disclosures for compliance with HMRC requirements, requirements relating to money laundering or other such disclosures. We will only process your personal data for this reason if it is necessary and we would not otherwise be able to comply with that legal obligation without such processing.

VISITORS TO OUR WEBSITE

USE OF COOKIES

CHANGES TO THIS POLICY

CONTACT